For many of us, this may seem like a strange question. Do we have any friends at work? The reason the question may sound a bit ironic is that the two words; “friends” and “work” don’t always intermingle. The notion of work has traditionally encouraged people to show only their “professional” selves. In most work […]Read more "Do You Have Any Friends At Work?"
When 14% of your employees decide to voluntarily leave your company in one fell swoop, most organizations would hit the panic button. Yet, for Zappos, a fast-growing online retailer of shoes and fashion, this past April 30th represented an ultimatum for employees to either choose embracing a massive organizational change coined “Holocracy”, or take an […]Read more "What’s Zappos Trying to Solve With Holacracy?"
When you are an established player in your industry and a new competitor emerges, the first natural reaction is to ignore them, but at the same time, keep a close watch from the corner of your eye to see what they’re up to. But what if that competitor accumulates 700,000 new customers within their first […]Read more "What’s Stopping Us From Changing Faster?"
When the Model T Ford was introduced in 1908, consumers were thrilled. They didn’t care that it didn’t have a roof or windshield wipers. It was better than a horse and buggy, and reinvented personal transportation. The Model T turned a page from an era of scarcity into an era of mass consumption. When Henry […]Read more "The One Word That Is Holding Us Back"