There’s a Dark Side to Heroic Leadership, and It’s Haunting Most Organizations

In her recent TED Talk, Margaret Heffernan, an entrepreneur, former CEO of five companies and author, discussed an experiment on productivity by evolutionary biologist William Muir at Purdue University.  Muir was interested in productivity and leverages experiments with chickens for one simple reason — their productivity is easy to measure because you can just count […]

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This Is The New Battleground In Business

There’s a new battleground in business.   It isn’t about money, resources, or scale.  It’s not even about brand. In the past decade, Apple has been very successful at disrupting traditional industries by introducing products that offer incredible experiences to consumers and businesses. Apple fearlessly took on incumbents such as Sony, Nokia and Blackberry, who were […]

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CEOs and Employees Want Change. So Why Isn’t It Happening?

One of the things I consistently notice when speaking to employees about culture change is the finger-pointing back at senior management.  I hear  “They need to change” or “Management needs to change their behaviors first!”.    Non-coincidentally, this exact same sentiment is shared when speaking with management.  They’re saying: “Our employees don’t want to change.  We […]

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Building a Better Boss

Imagine you ran an airline, but your planes would only be able to fly 30% of the time. What if you ran a utility and only generated 30% of the energy that your plants are capable of?   Doesn’t sound like good business, does it? You’d likely need to make some quick decisions and get those […]

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Tomorrow’s Tide

When I received the following Guest post by Ilya Bodner, it immediately resonated with me.    In days that find us surrounded by smart phones, social media, and extreme consumerism, we are more aware than at any time in history of what everyone else is doing and what everyone else has, therefore surmounting pressure and influence on […]

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Name Dropping is Cheating

Subject: Authority & Merit From: Jack Dorsey X-Mailer: iPhone Mail (9B206) Date: Wed, 5 Sep 2012 15:08:02 -0700 To: Square Squares, I’ve noticed a funny thing in the company. There’s been a high occurrence of folks using names, mine for instance, to push through an idea. “Jack really wants this to happen, Jack thinks this […]

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