Do You Have Any Friends At Work?

For many of us, this may seem like a strange question.   Do we have any friends at work? The reason the question may sound a bit ironic is that the two words; “friends” and “work” don’t always intermingle. The notion of work has traditionally encouraged people to show only their “professional” selves. In most work […]

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There’s a Dark Side to Heroic Leadership, and It’s Haunting Most Organizations

In her recent TED Talk, Margaret Heffernan, an entrepreneur, former CEO of five companies and author, discussed an experiment on productivity by evolutionary biologist William Muir at Purdue University.  Muir was interested in productivity and leverages experiments with chickens for one simple reason — their productivity is easy to measure because you can just count […]

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Building a Better Boss

Imagine you ran an airline, but your planes would only be able to fly 30% of the time. What if you ran a utility and only generated 30% of the energy that your plants are capable of?   Doesn’t sound like good business, does it? You’d likely need to make some quick decisions and get those […]

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To Improve Employee Engagement, Let’s Fix this One Thing

An organization’s greatest asset is it’s people. We’ve heard that line before. When it comes to assets, over the years organizations have refined the craft of optimizing for efficiency and effectiveness.   We’ve learned to optimize production lines, supply chains, finance, and other functions so that every bit of productivity and scale can be squeezed out.  […]

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There’s One Important Metric Missing in The Annual Report

The annual report is a state-of-the-company document used by most public companies to disclose corporate information to their shareholders. Many publically traded companies invest a lot of thought and effort into this publication, which essentially summarizes key financial data, results of operations, market segment information, new product plans, key activities, and research and development activities.   […]

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Want results? Think Small

I recently dialed into a conference call in which we were trying to solve a business problem. It was supposed to be a 30-minute call with four other people.   After I entered my conference access code, the system announced me as the 14th caller to join the conference.   At first, I thought I misdialed and […]

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