As I was driving home the other day, I had the misfortune of getting stuck in standstill traffic for over 90 minutes. Despite trying every side street I can think of, I was just stuck – going nowhere fast! Turns out that there was a massive protest against Uber by taxi drivers who intentionally blocked […]Read more "Growth Mindset: The Only Way to Fight Disruption"
There’s a new battleground in business. It isn’t about money, resources, or scale. It’s not even about brand. In the past decade, Apple has been very successful at disrupting traditional industries by introducing products that offer incredible experiences to consumers and businesses. Apple fearlessly took on incumbents such as Sony, Nokia and Blackberry, who were […]Read more "This Is The New Battleground In Business"
One of the things I consistently notice when speaking to employees about culture change is the finger-pointing back at senior management. I hear “They need to change” or “Management needs to change their behaviors first!”. Non-coincidentally, this exact same sentiment is shared when speaking with management. They’re saying: “Our employees don’t want to change. We […]Read more "CEOs and Employees Want Change. So Why Isn’t It Happening?"
The other day, my 5-year-old daughter asked me what my plan was for the day. I told her, I’m going to work. “What are you going to do there, Daddy?” she said in her ever-so-inquisitive way. “Well, I’ve got a bunch of meetings” I answered. Next came the question that stumped me: “Why do you […]Read more "How I Saved 10 Hours a Month"
When 14% of your employees decide to voluntarily leave your company in one fell swoop, most organizations would hit the panic button. Yet, for Zappos, a fast-growing online retailer of shoes and fashion, this past April 30th represented an ultimatum for employees to either choose embracing a massive organizational change coined “Holocracy”, or take an […]Read more "What’s Zappos Trying to Solve With Holacracy?"
Almost every CEO these days asks a similar question: “How can we change faster?” In the face of unprecedented pace of change, CEOs are clearly feeling the pressure as they see execution struggling to keep up with their strategies. A study conducted by innovation consulting firm Innosight shows that the once 61-year tenure for the […]Read more "Don’t Change Your Culture – Hack It!"
When you are an established player in your industry and a new competitor emerges, the first natural reaction is to ignore them, but at the same time, keep a close watch from the corner of your eye to see what they’re up to. But what if that competitor accumulates 700,000 new customers within their first […]Read more "What’s Stopping Us From Changing Faster?"
An organization’s greatest asset is it’s people. We’ve heard that line before. When it comes to assets, over the years organizations have refined the craft of optimizing for efficiency and effectiveness. We’ve learned to optimize production lines, supply chains, finance, and other functions so that every bit of productivity and scale can be squeezed out. […]Read more "To Improve Employee Engagement, Let’s Fix this One Thing"
Many newly promoted individuals often find themselves over-extended with their performance suffering as a result. When promoted for a position based on your performance in your current role rather your on abilities relevant to the intended role, is where eventually you can reach a job where you are unable to perform well, at which point you will no longer be promoted and will remain in that position indefinitely.Read more "The Rise to Incompetence"
Wherever you look nowadays, companies are declaring a war on complexity. According to a recent global study of 1,500 CEOs conducted by IBM, the biggest challenge CEOs face is the so-called complexity gap. Eight out of 10 leaders expect the business environment to grow in complexity, but fewer than half feel prepared for the change. […]Read more "Declaring a War on Complexity? Here’s Where to Start"